การศึกษาความต้องการของสถานประกอบการในการพัฒนานักศึกษาภาคอุตสาหกรรมการบริการ : กรณีศึกษา นักศึกษาสาขาวิชาการจัดการบริการธุรกิจเรือสำราญ มหาวิทยาลัยศรีปทุม

Abstract

This research project studied the opinions of cooperative education students. And entrepreneurs linking the cooperative education program with the main objective of to study the opinions of cruise ship service business students towards the preparation of the cooperative education operation. As well as to study guidelines for student development in the service industry. The research aims to develop curriculum and develop cooperative education students to the workplace to meet the needs of the establishment. By using the qualitative research model to collect data by in-depth interviews with cruise operators and hotels 7 places from in-house trainers from the evaluation form together with quantitative research (quantitative) using questionnaires as a tool for collecting data from 93 students in cruise service business management course. The results of the research can be summarized as follows: Regarding the opinions towards the cruise service business management course and establishments, it was found that the students' opinions towards the cruise service management course with the opinions of knowledge and competency at the level of agree, followed by the establishment Is at a high level of agreement, and the other two are the coordination of the institution and the administration and management of the program of the program that the students belong to. At the same level of agreement also. Research results in the education section Comments about the tendency for graduates to work. In the future, in the labor market, the service industry lacks employees in many positions. That has expertise and ability to meet the work line. Which the way to develop the service industry students to meet the needs of the establishment. Entrepreneurs focus on the level of approval very much. Followed by the labor market in the service industry has a growing need for personnel. In the level of agree from the hypothesis testing using t-test, cruises operators prefer to get graduates to work in the future more than hotel establishments. Which does not conform to the hypothesis operators in both sources have different opinions