การประเมินการจัดการเรียนการสอนวิชา ENG 233 ภาษาอังกฤษสำหรับการปฏิบัติงาน ฝ่ายห้องพัก

Abstract

The objectives of this evaluation research were (1) to evaluate teaching and learning in the subject “ENG 233 English for Room Division Operations,” and (2) to give advices about the development and improvement of teaching and learning in the subject ENG233. This source of data and the key informants were divided into two categories; (1) documents and (2) people selected by purposive selection technique. Two types of research instruments were included; (1) a data record and (2) an interview form. This research was conducted within twelve months and the researcher herself collected data. The descriptive statistics for quantitative data used in this research comprised frequency, percentage, arithmetic mean and standard deviation. Moreover, qualitative data, content analysis and qualitative theme classification method were used. The significant research findings were as follows: 1. The evaluation of context, input, process, and product of teaching and learning in the subject “ENG 233 English for Room Division Operations” in semester 2/2019 found that all the variables seen the acceptable standard. The selected variables for better improvement consisted of (1) context factor; the description of course syllabus, the course syllabus’s needing, and the basic course management. (2) process factor; teaching and learning activities, technology using, and interaction between lecturers and students. 2. There were suggestions of teaching and learning in this subject ENG 233; the evaluation and suggestions of information should be utilized for developing and improving this subject in the 2020 academic year