กำลังเรียกดู โดย ผู้เขียน "Nilubon Sivaborvornvatana"

ตอนนี้กำลังแสดง1 - 2 ของ 2
  • รูปภาพขนาดย่อ
    รายการ
    Income and Expenses Affecting Saving Behavior of Revenue Department Officers.
    (Graduate College of Management System, Sripatum University, 2565-08-07) Pornchanok Bunpalumlert; Nilubon Sivaborvornvatana; Supawadee Hamanee
    Most people nowadays pay more attention to saving money due to economic problems as well as looking to the future about the expenses necessary to live. Saving money is the part that allows many people to achieve a set goal for any purpose, such as having their own assets or having money to spare when needed. In addition, savings can help solve financial problems that may arise in the future. The purpose of this research was to study the relationship between income and expenses that affect the savings behavior of the Revenue Department officers, the sample group was the Revenue Department officers of 100 people. Use questionnaires as a tool to collect data. The statistics used to analyze the data were mean and standard deviation (S.D.). The hypothesis test compared the difference between personal factors and saving behaviors using t-Test and F-Test values, and the income and expense hypothesis test had a positive influence on the savings behavior of the Revenue Department staff using the method of simple regression analysis. The results showed that different personal factors showed no difference in saving behavior at the statistical significance level of 0.05. The opinion level of income and expenditure had an overall average of 4.12 at a high level. In terms of income, the opinion level was as high as 4.35, at a high level and financial institutions were the least average of 3.93. Saving behavior with an overall mean of 4.23 at a high level. It was concluded that income and expenses were the variables that had a positive influence on saving behavior with a statistical significance of 0.01. The results of this research are presented as basic information for the benefit of future financial management planning for the Revenue Department officers in the future.
  • รูปภาพขนาดย่อ
    รายการ
    Service Quality Affecting the Satisfaction of Customers Using Payment Services Through Financial Innovations of Chulabhorn Hospital.
    (Graduate College of Management System, Sripatum University, 2565-08-07) Napatt Sanpha; Nilubon Sivaborvornvatana; Rungtiwa Wongprasha
    Society has changed by moving towards the digital age. Financial innovations have evolved and changed making payment channels more varied. Currently, there are many patients admitted to the hospital. The increasing number causes the process of paying medical bills to take even longer. Therefore, financially developed innovations are to be used to receive medical expenses. This research aims to study the factors and influence of service quality that affect service satisfaction and payment service recipients through financial innovation of Chulabhorn Hospital. The sample was the person who uses the payment service in an amount of 400 people by using the questionnaire as a tool for data collection. The statistics used in data analysis were descriptive statistics for describing the characteristics of various variables. To answer research objective, inferential statistics were used in research hypothesis testing. The results of the research showed that different personal factors were satisfied with the use of payment services, and there was no difference. While the level of service recipients' opinions on service quality was found that confidence in service was to have the highest level of opinion. Concrete aspects of service response to service recipients, trust, and understanding access had a high level of feedback. The opinions of the service recipients on the satisfaction of using the service included in a large level were also found that the quality of service had a positive influence on the satisfaction of using payment services through financial innovation of Chulabhorn Hospital. Basic information was developed to improve the quality of service, provided to service recipients to maximize satisfaction.