ADVANCING HUMAN PERFORMANCE TECHNOLOGY THROUGHPROFESSIONAL DEVELOPMENT: AN ACTION RESEARCH STUDY
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วันที่
2553-03-19T07:29:28Z
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เชิงนามธรรม
It is not known to what extent local government human resources (HR) professionals are
capable of systematically addressing human performance issues. Literature on human
performance improvement has shown that matching interventions with performance issues
may prove difficult for teams charged with improving performance. This is due in part to the
absence of an effective model in place capable of systematically understanding performance
issues and targeted solutions, and evaluating intervention success. This study examined the
impact that an action learning intervention on human performance technology (HPT) had on
HR professionals’ in a local government organization. The importance and value of
conducting this study was predicated on previous research indicating that systems are
required for addressing organizational performance issues. The literature review for this
study indicated that HR processes are linked to human performance improvement strategies.
Data was collected pre and post action learning intervention. Baseline, or pre data, indicated
the need for HR professionals to acquire knowledge of HPT/HPI principles. Level two post
assessments yielded results in favor of action learning implementation and self-efficacy
determination.
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คำหลัก
PERFORMANCE, PROFESSIONAL, DEVELOPMENT, TECHNOLOGY